TERMS OF SERVICE
Welcome to the official website of TIERRAI LLC. We appreciate your interest in our products and services. Before using this website or purchasing our products, please carefully read these Terms and Conditions. By accessing or using this website, you agree to be legally bound by the entirety of these Terms.
1. Scope and Acceptance
1.1 These Terms apply to all interactions you have with TIERRAI LLC, including browsing, placing orders, and using related services.
1.2 By using this website, you acknowledge that you have read, understood, and agreed to comply with these Terms in full.
1.3 TIERRAI LLC reserves the right to update, modify, or revise these Terms at any time without prior notice. Changes will take effect immediately upon publication on the website, and your continued use of the website constitutes acceptance of the updated Terms.
2. Products and Orders
2.1 TIERRAI LLC strives to provide high-quality outdoor gear. Product availability, pricing, and descriptions are subject to change based on inventory and other factors. Information displayed at the time of your visit shall be considered accurate.
2.2 Order Confirmation:
- After placing an order, you will receive an email confirming your order details.
- An order is considered finalized only after our system has confirmed it and the items have been shipped.
2.3 We reserve the right to cancel or refuse any order in cases such as product unavailability, suspected fraud, or errors in product information.
3. Billing and Payment
3.1 All purchases on this website are one-time transactions. No subscriptions, automatic renewals, or recurring billing are offered.
3.2 By completing a purchase, you agree to pay the full amount displayed at checkout, including any applicable taxes and shipping fees.
3.3 TIERRAI LLC ensures that all payment transactions are processed securely through third-party payment providers. Payment details are not stored on our servers.
3.4 You are responsible for providing accurate billing and shipping information. TIERRAI LLC is not responsible for delays caused by incorrect or incomplete information.
4. Shipping and Delivery
4.1 All orders enter the processing stage after payment confirmation and will be shipped according to our shipping policies.
4.2 Delivery times may vary based on location, shipping method, or logistics conditions. Estimated delivery times are provided for convenience and are not guaranteed.
4.3 Tracking information will be provided via email once your order has been shipped. You may use this information to monitor the status of your shipment.
5. Returns, Exchanges, and Refunds
5.1 Returns and exchanges are accepted only in accordance with our Refund and Return Policy, available on the website.
5.2 Eligible reasons may include product defects, incorrect shipments, or other qualifying circumstances.
5.3 Requests for returns or exchanges must include order details and, when applicable, photographs of the product.
5.4 Refunds or replacements will be processed within a reasonable timeframe after receipt and inspection of returned items.
6. Intellectual Property
6.1 All website content—including text, images, graphics, videos, logos, and trademarks—is the property of TIERRAI LLC or its respective rights holders.
6.2 No content may be copied, reproduced, or used without prior written permission.
6.3 Unauthorized use of intellectual property may result in civil or criminal liability.
7. User Responsibilities
7.1 You agree to use this website lawfully and not engage in any activity that may harm TIERRAI LLC, other users, or third parties.
7.2 You are responsible for maintaining the confidentiality of any login credentials or account information.
7.3 You may not attempt to interfere with website operations, including introducing viruses or malware.
8. Limitation of Liability
8.1 To the fullest extent permitted by law, TIERRAI LLC shall not be liable for any indirect, incidental, or consequential damages arising from your use of this website or products purchased.
8.2 We do not guarantee uninterrupted access to the website, and we are not responsible for technical issues beyond our control, including internet connectivity or third-party service failures.
9. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the state in which TIERRAI LLC operates, without regard to conflict-of-law principles.